Grievances and Complaints
Mechanism For Ventilation Of Grievances / Complaints
Complaint Boxes have been installed in each prison.One each, is of Hon'ble District
Court and the Inspector General of Prisons, Goa. The Keys of these boxes remain
The grievances of the inmates is collected from
the respective complaint box by the visiting Hon'ble
District and Sessions Judge and the representative of Inspector General of Prisons
in a regular interval,
as prescribed for the purpose.
The complaints / grievances that are received
in the IG Prisons Petition box are then scrutinized
and redressed accordingly under intimation to the concerned Prisoners / Staff to ensure that they get justice
in accordance with prevailing rules.